Process
Ensuring that user needs are carefully met
and design goals are effectively fulfilled.
Here's a snapshot of my process below.

Defining
- User Interviews
- Root Cause
Analysis - SWOT Analysis
- Stakeholder
Interviews - Literature
Reviews

Gathering
- Usability Testing
- A/B Testing
- Surveys
- Qualtrics
- Zoom
- Maze

Synthesis
- Data Analysis
- SPSS
- Affinity
Diagramming - Inferential
Statistics - Presentations